Medswana is a fully licensed Pharmaceutical distributor. We are based in Fairgrounds, Gaborone Botswana. The company was founded in 1995.
Medswana has a total staff complement of 37. We have 4 qualified pharmacists on board, ready to give pharmaceutical advice. All Medswana staff are fully trained on our distribution system and each staff member is committed to give an excellent service at all times.
Warehouse
The business operates from Plot 50360, Fairgrounds, Gaborone. The warehouse is 1332 square metres in size. The total building is 2271 square metres in size. The warehouse is 100% clinical and we make use of the latest technology to ensure a problem free environment. The warehouse is fully computerized with full services on Batch and expiry tracking and is also fully air conditioned. We get inspected at least once a year by the Government’s Drug Regulatory Unit and have never failed an inspection
IT Systems
Medswana is making use of Flexgen Cobsolv IT system. This system was specially developed for Medswana for Pharmaceutical distribution. It is a 100% flexible program that can be customized for any required functions needed to be added to the current system. This system makes Medswana one of the best developed distribution warehouses in Botswana
The system offers full batch and expiry tracking up to the point of delivery. All products work on a barcode system.
Logistical setup
Deliveries to clients in Gaborone is done every 2 hours. Products are delivered under appropriate temperature conditions and we offer cold chain on all products that have to be kept at temperatures between 2 and 8 degrees Celsius. We offer a next day delivery service through the services of Botswana Railways and Sprint Couriers to any customers outside Gaborone. In emergencies we offer a delivery through Air Botswana to the nearest airport at no extra charge.
Distribution system
Our distribution system was custom made for the Botswana market through experience we gained during the past 13 years. Through a number of changes to the standard wholesale distribution model we have managed to find a winning model for the current market, but as the market change our systems will also change. Medswana offers very competitive pricing to our clients. We also offer full distribution reports to all our suppliers and reports can be custom made for the specific suppliers needs. We currently distribute products for around 150 companies.
Marketing
Medswana has a telesales department, comprising of 4 people who are constantly phoning customers and taking orders and also reminding them of any promotions and deals. We also have 2 marketers calling into customers to take orders, help with any merchandising and promotions, and also to pick up on any issues with our service levels and stock availability. Our qualified pharmacy technician looks after our key accounts and the marketing manager also calls into the market on a regular basis to ensure that the best service is provided and our customers are well looked after.
Medswana is a dedicated and well focused business based in Botswana. Financially we are backed by diverse group of companies. We are a well known role player in Botswana, supplying both the private market and the state through tenders. We are a dynamic company which demonstrates its strength through growth and are willing to join hands with any company willing to do business in Botswana.
Medswana marketing department has really come of age and is best placed to offer any supplier tip’s and ways to do business in Botswana. Medswana has it’s own pharmacy buying group called MedPharm and this group consists of the 45 biggest pharmacies in Botswana. These pharmacies act as a launch pad for any supplier willing to run promotions, do deals, run in-store competitions and merchandise and position their product in the market.
We run a monthly promotional magazine for all the healthcare professionals (Pharmacies, Private Doctors, Dentists, Hospitals, Clinics etc) which gets distributed freely to our clients every month. We also publish own health newspaper called MedPharm Health News which is distributed freely to the public.
Other avenues available for marketing are Driving Ads, Botswana Advertiser, Radio Advertising, Bill boards, and Television and we are in a position to offer guidance on the best advertising route to use to get maximum returns on your investment.
